Labour cost percentage
The full cost of people as a share of revenue, typically 25–30%. The second pillar of prime cost.
Labour cost percentage is the total cost of employing your team divided by revenue. In the GCC the honest version includes basic salaries plus visas, accommodation, flights, insurance and end-of-service accruals, not just the payroll line. Typical bands run 25–30% of revenue, and the metric improves through scheduling and productivity, never by silently understaffing service.
Labour cost % = total labour cost ÷ revenue × 100
Total labour cost includes salaries, benefits, visas, accommodation and end-of-service accruals, matched to the same period as revenue.
Illustrative: total monthly labour of AED 52,000 against revenue of AED 200,000 is 26%, inside the typical 25–30% band. If revenue falls to AED 160,000 with the same roster, labour jumps to 32.5%, which is why schedules are built from forecast covers rather than habit.
Check labour productivity