GGB 01
The night, read as numbers
What a service actually produces: covers, mix, yield, labour minutes — and how an operating manager reads them the next morning.
The Service School by GGB · Programme 01
The Operating Manager Bootcamp.
28+ years of running, repairing and scaling restaurant operations — taught as a system, not war stories. For the managers who run the night and want to run the numbers.
First cohort forming — 12 seats · target Q4 2026 — Dubai · 3-day in-person + 30-day remote · as of 27 July 2026
Curriculum outline
What the programme teaches.
Draft — pending the founder's final approval
02
The pass and the P&L
Running quality, timing and recovery at the pass while knowing what each decision does to the month.
03
Food cost discipline
Purchasing, receiving, yield, portioning and the weekly count — the habits that hold a target without theatre.
04
The shift as a system
Prep lists, station handoffs, escalation and the daily review — a shift a team can repeat without the founder in the room.
05
People under pressure
Briefing, correcting and holding standards mid-service — leadership at station level, not in a slide deck.
06
The weekly operating review
The 20-minute P&L habit: one page, the four cost lines, one action — the discipline the whole programme installs.
Dates are announced when the waitlist reaches eight; pricing is announced with the dates — the waitlist hears first, and nothing is announced before it is real. The four consulting doors are unchanged; the School teaches the same operating method GGB installs in engagements.
The waitlist
Hear first. Decide when it's real.
Tell us who the programme is for — yourself, or a manager you'd send. When the first cohort's city and format are set, the waitlist gets them before anyone else.
The Service School by GGB · prospectus curriculum draft · pending the founder's approval