- What is the difference between FoodWatch registration and food product registration?
- FoodWatch is the establishment side: Dubai Municipality’s Food Safety and Nutrition Information Management Platform, on which the food establishment is registered and through which its Person in Charge manages permits and food-safety records. Food product registration is the product side: the Municipality’s Apply to Register and Assess a Food Item service — Food Item Registration and Food Label Assessment — used where food is imported or re-exported, and applied item by item. One is about the premises and the people; the other is about each product. They are separate services with separate requirements, and GGB prepares each on its own terms.
- Do I need a Person in Charge before I can register?
- The Food Code requires every food establishment to employ at least one full-time, on-site Person in Charge certified in food safety, and the certificate is valid for five years. The Person in Charge is also the person who manages the establishment’s permits and records on the platform, so in practice the establishment side is sequenced around them: who they are, when their certificate lands, and what they will be asked to manage. GGB is not the Person in Charge and does not certify anyone; the certificate is earned by your person from the bodies the Municipality recognises.
- Is FoodWatch still the platform, or has it changed?
- The naming has changed. The Municipality’s circular and FAQ booklet describe the Food Safety and Nutrition Information Management Platform under the name Foodwatch; the Municipality now also publishes an app named DMChecked for food-safety checks, inspections and compliance. Which channel applies to a given establishment account is confirmed with the authority at the time of filing — GGB does not assert what moved where from a product name.
- Do I register each product separately?
- Where the product side applies, yes: the Food Code requires imported or re-exported food items to be registered individually, and the Municipality’s service pairs each item’s registration with a label assessment. A product list is a starting point for the checklist, not a submission. Consumer products such as cosmetics or food-contact materials sit in a different Municipality channel; whether a given product belongs there or in the food-item service is confirmed with the authority before anything is filed.
- Does GGB issue the permit, certify the Person in Charge or register on my behalf?
- No to all three. The permit, the layout assessment, the platform registration and every item registration are decided by Dubai Municipality. Certification is earned by your Person in Charge from the recognised bodies. Submissions are made under your establishment’s account with your Person in Charge as the responsible person. What GGB does is the owner-side work around them: the checklists, the documents, the sequencing against your fit-out and opening, and the coordination so each request reaches the authority complete and in order.