GGB They are the same problem seen from two sides. A group where every approval, price change and supplier call routes through the founder has no head-office system — it has a very tired head. The honest read is whether the business runs to standard when the founder is not in the room; if the answer is no, adding outlets multiplies the problem, not the profit.
From Multi-Outlet Restaurant Groups: Why the Numbers Get Lost — and the Disciplines That Fix It — the full reading, with the method behind this answer.